THE APP DOES NOT PROVIDE ANY EMERGENCY CALLING OR TEXTING CAPABILITY. You are responsible for obtaining or accessing third party products and services required to use the Services (such as a compatible smart phone or tablet and high-speed internet access) and for paying any fees for such third-party products and services.
Calling and Texting Restrictions. Calling to numbers within the United States and Canada, and texting and other services provided by magicJack®, are based on normal, non-excessive use. If we become aware of unreasonably excessive use of the Services, including but not limited to, usage that is extraordinarily greater than the average customer usage, or calling more than 50 different telephone numbers per day, or forwarding calls from your App for longer than a two week consecutive period, or systematic or intentional misuse, we reserve the right, in our sole discretion, to terminate your use of the App and Service immediately, and you will not be entitled to get a refund of Fees you may have paid to us. Calling does not include calls to Alaska or the Yukon and Northwest Territories of Canada or calls to non-8YY calling card, platform, conference or chat lines, for which additional fees will apply. Porting an existing phone number is subject to an additional fee, and may not be available for all numbers. Annual and monthly fees quoted do not include initial purchase of magicJackGo® device for $35 (which includes 1 year of service) or shipping, administration and regulatory fees and taxes as applicable. Subject to our applicable terms and conditions, laws and regulations, located here: http://www.magicjack.com/action/saps/.
Terms for 30-Day Free Trial. Trial is good for 30 days of free usage, subject to calling and texting restrictions below, from the date of your account activation. On the 31st day, you will automatically be charged the $35 device fee. To avoid being charged, you must request and receive a magicJack RMA number by e-mail and the Device must be returned in its original packaging, be accompanied by proof of purchase and you must pay the expenses of shipping, before the period ends. After the free trial ends, there are no refunds made for cancellations. To continue using the service following the initial 12 months, you must renew your Service subscription, or your service will be terminated. The Free Trial Offer is only available for activation of Services with a credit card (but not a debit card), and only to customers who purchase Products and Services from magicJack for the first time. If you identify your debit card as a credit card the funds will be held by your financial institution and deducted at the end of the trial. To cancel either during the free trial or thereafter, call Customer Care at 1-800-magicJack (1-800-624-4252). Subject to our applicable terms and conditions, laws and regulations, located here: http://www.magicjack.com/action/saps/.
As of fall 2013, your MagicJack Plus purchase comes with six months of service, which includes unlimited calls to numbers in the U.S., Puerto Rico, the U.S. Virgin Islands and Canada. This holds true even if you are using the MagicJack abroad. You can also call other MagicJack users for free anywhere in the world. You can make international calls with the device, but it requires purchasing pre-paid minutes.
You can purchase a year or five years additional service during setup or at any time afterward. The service also includes voicemail, caller ID, call waiting, call forwarding, 411 directory assistance, conference calling and E911 service (the VoIP version of traditional 911 emergency service, which sends your address along with the call). MagicJack's voicemail can be accessed via the software on your computer or by calling your phone number. You can also set up an e-mail address to have your voicemails delivered to your inbox as audio attachments. The software also saves contacts and call history logs.
MagicJack provides you with a free number, and you can select the area code and prefix, if available, and it doesn't have to be dependent upon your location. Initially, customers couldn't keep their own existing numbers, but now if you choose to do so, you can port your existing number, or pick a Canadian or vanity number, for additional annual fees.
The company also offers iOS and Android apps through iTunes and Google Play, for use on your phone or tablet. The apps allow you to use your WiFi or data plan to make VoIP calls to the U.S., Canada and to other MagicJack numbers anywhere, while avoiding using minutes or racking up roaming charges. If you don't have a paid MagicJack account, it will assign a random outgoing number to you every time you use it. You can also receive calls, although the caller will have to call a special number then enter your MagicJack app number.